Thursday, September 10, 2020

911 Center Receives New Call System

911 Dispatchers (left to right) Savannah Cope and Tiffany Harrell

A brand-new 911 call system will lead to quicker response times in Sequoyah County, David Slaughter, the county’s 911 coordinator, said Wednesday.

“We upgraded equipment that was purchased in 2008,” Slaughter said, and the new Motorola Emergency Call Works system, which cost $204,000, went online Sept. 2.

Slaughter said the new call system is next-generation 911-ready, meaning that not only can dispatchers handle local emergency calls, if necessary they can easily communicate call information statewide.

“Next-generation 911 technology is coming in the next five years or so, and we’re ready,” Slaughter said. He noted that the new setup also allowed him to add a third dispatcher to handle calls.

Laura Brown, KXMX Staff Writer

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