Cherokee Nation Businesses announced its planned approach to providing a safe environment for guests and employees at its entertainment properties: “Responsible Hospitality.” This carefully developed set of strategies demonstrates Cherokee Nation Businesses’ unwavering commitment to team member and guest safety above all else.
“How we move forward from this
pandemic will be a part of our legacy,” said Chuck Garrett, CEO of
Cherokee Nation Businesses. “We intend to emerge confident in the knowledge that
we did all we could to implement industry-leading protocols that promote the
health and safety of our team members and guests. While the guest experience
will be different than before, we will continue to deliver the same first-class
hospitality and entertainment our guests have come to know and
love.”
The
“Responsible Hospitality” plan addresses entertainment operations protocols
including casino gaming, food and beverage offerings, hotel, retail, golf and
live entertainment.
It
outlines procedures for physical distancing, enhanced cleaning and sanitization,
and noninvasive temperature screenings for both team members and guests. Those
with a temperature in excess of 100.4 F will not be permitted to enter the
building.
Additional measures include limited
hours of operation, occupancy restrictions and the required use of masks by all.
Guests are asked to bring their own mask, which covers the nose and mouth but
not the full face. The
Centers for Disease Control advises the use of cloth face masks to slow the
spread of the coronavirus.
Food and beverage
offerings will be available with additional safety measures in place, though
buffet-style venues and
banqueted events will remain temporarily suspended.
“The ‘Responsible Hospitality’ plan
was designed to be a fluid, evolving program that addresses the needs of now,
while working toward the future,” said Mark Fulton, COO of Cherokee
Nation Entertainment. “We look forward to revising, streamlining and
implementing improved measures as we progress toward a more resilient future and
returning our properties, amenities and services to full
operation.”
“I’m proud of CNB’s leadership team
for prioritizing the health and safety of our business employees and customers,”
said Principal Chief of the Cherokee Nation Chuck Hoskin Jr. “Cherokee Nation’s
response to the COVID-19 pandemic has set a high standard and this phased
reopening plan is an extension of that standard.”
Cherokee Nation Businesses operates
10 entertainment destinations throughout northeast Oklahoma, as well as a robust
portfolio of nongaming businesses, supported by 7,700 employees. Cherokee Nation Businesses is the
tribally owned holding company of the largest Indian Nation in the United
States. CNB blends its heritage of ingenuity with modern business experience to
solve complex challenges, serve clients nationwide and remain one of the drivers
of Cherokee Nation’s prosperity and stability.
KXMX News Staff
For more news stories stay tuned to The MIX 105.1 or visit www.kxmx.com
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